Delivery & Returns – Skeels Direct
At Skeels Direct, we are dedicated to providing a seamless shopping experience, including efficient delivery and straightforward returns. Below you will find our delivery and returns information to help you understand our processes.
Delivery Information
| Shipping Locations | We currently only ship orders within the United Kingdom. |
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| Processing Time | 1-2 business days (Orders not processed on weekends or holidays). |
| Delivery Time | 3-5 business days after dispatch (Delivery times may vary). |
| Delivery Services | Reputable courier services, with tracking provided via email. |
| Delivery Address | Please ensure your address is accurate and complete to avoid issues. |
| Delivery Confirmation | Inspect your order upon delivery and contact us if there are any issues within 7 days. |
Returns Information
| Return Policy | Return items within 14 days of receipt for a full refund or exchange. |
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| Return Process | Contact customer service at info@skeelsdirect.co.uk for return authorization and instructions. |
| Refunds | Refunds will be processed within 5 business days after the return is received. |
| Exchanges | Contact customer service to arrange an exchange and receive further instructions. |
| Damaged or Defective Items | Contact us immediately if you receive a damaged or defective item for a replacement or refund. |
Contact Us
If you have any questions or concerns regarding delivery or returns, please contact our customer service team at info@skeelsdirect.co.uk. We are here to help and ensure that your shopping experience with Skeels Direct is seamless and satisfactory.
Thank you for choosing Skeels Direct for your shopping needs.